Shipping Policy

We currently ship to addresses within the United States, with the exception of the following states: Arkansas, Delaware, Mississippi, Rhode Island, and Utah.

All orders are shipped Monday through Friday via UPS, with an estimated delivery time of 2–6 business days. We offer the following UPS shipping options:

  • Next Day Air

  • 2nd Day Air

  • 3 Day Select

  • Ground


Important Note: To ensure product quality during warmer months (May through September), we may require expedited shipping options to protect the wine from heat damage.

Adult Signature Required:
UPS requires an adult signature (21+) at the time of delivery. A valid government-issued photo ID must be presented upon receipt. Wine shipments cannot be delivered to anyone under the age of 21.

UPS missed delivery attempt policy:
After one missed delivery attempt, UPS will redirect the shipment to a nearby UPS Access Point rather than re-attempting delivery the next day. The package is held at the Access Point for up to 7 days at no charge. If it isn't picked up within that window, it will be returned.

  • UPS will leave an InfoNotice at the door with the Access Point name and address

  • Tracking will be updated in real time; customers enrolled in UPS notifications will receive an alert

  • At pickup, customers must show a valid ID confirming they are 21+ and that the address matches the shipping label

  • There is no pickup fee

  • The Access Point will be within a 10–15 minute drive of the delivery address — closer in cities, up to 10 miles in rural areas

  • If no Access Point is available nearby, UPS will continue standard delivery attempts and return the package after a third missed attempt


If you have any questions or concerns, please contact our Director of Operations, emily@katewines.com.

availability by state

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